Privacy Policy

1. Who We Are

SynrgyONE, LLC ("SynrgyONE," "we," "us," or "our") is a Mississippi limited liability company headquartered at 404 W Park Ave, Greenwood, MS 38930. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website synrgyone.com or interact with us through our contact form, phone, email, or SMS communications.

2. Information We Collect

We may collect the following personal information when you voluntarily provide it through our website contact form or other communications:

Contact Information: Name, email address, phone number
Message Content: The content of messages you send through our contact form
Usage Data: Basic website analytics such as pages visited, browser type, and referring URL

We do not collect sensitive personal information such as Social Security numbers, financial account information, or health data through this website.

3. How We Use Your Information

We use the information we collect to respond to your inquiries and contact form submissions, communicate with you about SynrgyONE's services related to your inquiry, send conversational SMS messages if you have provided your phone number through our contact form, improve our website and user experience, and comply with legal obligations.

4. SMS & Voice Communications

We will not sell, rent, or share your phone number with third parties for marketing purposes. SMS consent is not shared with third parties or affiliates for their own marketing purposes. Your phone number is used solely for conversational communications related to your inquiry with SynrgyONE.

5. Information Sharing

We do not sell your personal information. We may share personal information, including phone numbers, with service providers that help us operate our website and communications, such as Formspree for form handling and Twilio for SMS delivery. We may also share information when required by law or legal process, or to protect the rights, property, or safety of SynrgyONE, our users, or the public.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

7. Third-Party Services

Our website may contain links to third-party websites and uses third-party services including Google Maps (for our office location embed) and Formspree (for contact form processing). These services have their own privacy policies and we encourage you to review them.

8. Children's Privacy

Our website is not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will promptly delete it.

9. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, opt out of certain communications, and request information about our data practices. To exercise any of these rights, please contact us using the information below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

11. Contact Us